Frequently Asked Questions

Here are some queries around digital onboarding and identity verification

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FAQ
id verification

Onboarding is the process of acquiring new customers, ensuring that they access all the services and products contracted in a simple and fast way, integrating into the company’s customer base. Digital onboarding often known as online or remote onboarding is a completely digitized process. Here customers do not need to go to an office or store if they do not want to, being able to become a customer remotely with the same security and guarantee. We have seen surge in acceptance of digital systems especially after 2020. So it in now more important than ever to adopt digital onboarding system. It helps in

  • Exponentially increasing the conversion rates by expanding the reach and providing multiple touch point method.
  • Making a tedious and complex process of onboarding, Quick!
  • Real time verification

Yes, IDcentral provides Active/ Passive liveness detection solution with OCR capabilities.

With IDcentrals digital onboarding system, all one needs to do is take a selfie. Then the process of authentication would involve two steps.

  • The liveness detection functionality by IDcentral detects a spoof attempt by determining whether the source of a biometric sample is a live human being or a fake representation. This is accomplished through algorithms, that analyze data collected from cameras to determine if the source is live.
  • Our OCR process then compares the selfie to the picture in the government ID database.

Alternative credit scoring refers to the use of data from digital platforms and applications on consumer behaviour for credit risk assessment. In the past, credit bureaus were the sole source of consumer credit information, which lending institutions use to reduce bad debt and market risk. Alternative credit scoring demonstrates the potential strength of combining data from multiple sources, like airtime usage, mobile money usage, geolocation, bills payment history, and social media usage.

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IDcentral provides a range of data points such as:

  1. Demographics
  2. Socio economic
  3. Data breach report
  4. Email Risk score
  5. Phone risk
  6. Social media profile
  7. Geolocation profile
  8. Appographic profile

IDcentral customises develops identity solutions, buckets, scores, and algorithms customized to suit your requirements.

Yes, IDcentral solutions are based on Consumer consent, Vetted data sources, GDPR compliant, ISO 27001 certified.